Minimise
Negative Reviews
Boost Your
Positive Reviews
Improve
Customer Experience
IS THE IMPACT OF NEGATIVE OR
It's likely that no one can find your website.
For many business owners, sending a review request following a customer interaction or purchase can seem daunting, time-consuming, or they just don't have the systems in place to automate the process.
91% of consumers rely on online reviews to choose a business. Maintaining a positive online reputation is more important than ever and is often the deciding factor for potential customers when choosing who to do business with.
How would you like to?
Contact e-CBD to discuss how we can start improving your
online presence in search results!
Don't rely on customers to leave a review on their own accord, or worse, fake reviews to boost your star rating!
We meet with you to better understand your business and goals. We walk through a preliminary SEO strategy.
Our Review Growth System will:
Our in-house marketing team will work on a strategy to help you
generate leads, rank higher in search enignes and grow sales.
Approximately 91% of consumers check reviews online before choosing a product or service. Reviews are often seen as personal recommendations from satisfied customers and help to build trust and authenticity in a business.
In addition to this, a higher Google review count can help improve your visibility in search resutlts and can be an advantage in Google Maps liting results.
Our Review Growth packages are designed to minimise the setbacks of asking for reviews and help your business grow a positive online reputation while giving you a chance to respond to negative feedback and address the issue before it turns into a bad review.
Gather feedback directly from your customers through an email campaign and/or SMS.
Request reviews at scale by importing a database.
Positive feedback will be prompted to leave a review on the main review platforms: Google, Facebook or Yelp.
Negative feedback will be sent to a nominated contact, providing you with a chance to improve customer satisfaction and address the issue at hand.
Discover the perfect solution to enhance your online presence, build trust and boost customer engagement with our Review Growth Packages.
$150 PER MONTH
Entry-level package that will grow your reviews on Google, Facebook and/or Yelp.
$250 PER MONTH
Grow your positive reviews and display them on your website to boost social proof.
$350 PER MONTH
Get more reviews and an extra edge on your Google Business Profile with regular updates.
Our simple 3-step process will set you up quickly and easily.
Step 1
Select the Review Growth Package that suits your business needs.
Step 2
Leave the hard work to us so you can focus on what matters in your business.
Step 3
Enjoy an improved online reputation and leverage reviews for increased sales.
Are you ready to go? Our Experts are here to help you choose the right plan for your business.
The are vital! According to BrightLocal, 91% of consumers check online reviews. Additionally, a study by Spiegel Research Center highlights that products with reviews enjoy a 270% higher chance of being purchased compared to those without.
Yes, reviews are helpful in improving your visibility in Google Search. In a 2021 study of 5000+ websites, Semrush discovered that whilst your rating didn’t necessarily affect ranking, the number of reviews did seem to give businesses an advantage in their position in the map listing results.
Yes, it is strongly recommended to respond to all reviews, both positive and negative. BrightLocal's research reveals that 30% of consumers assess a business based on its responses to reviews. Ensure your responses add value to make a positive impression.
Source: BrightLocal Local Consumer Review Survey
Responding to a negative review can be a positive step towards clearing the air with the customer who had a bad experience. You have the opportunity to rectify the situation and get this customer back, or you can simply tell your side of the story. You should always stay professional, be polite and don’t make it personal.
The number of reviews directly reflects your social proof. Google reports an 80%+ increase in mobile searches for "best" in the past two years, signalling a growing reliance on reviews for decision-making on mobile devices. Additionally, a BrightLocal study revealed that when judging a business on customer feedback, 44% of people looked for the quantity of reviews.
Source: Think with Google & BrightLocal Local Consumer Review Survey
Simply put, everyone. As mentioned earlier, 91% of consumers read online reviews, and the impact is substantial – a study by Spiegel Research Center found that products with reviews have a 270% higher chance of being purchased compared to products without reviews.
Source: Spiegel Research Center
Many businesses get bad reviews from time and time, and there are plenty of ways they can be useful to you. Here’s how getting a bad review can be a good thing:
The primary platforms that our Review Growth packages will target are your:
There are numerous other options out there including Yelp, Bing, Trip Advisor, ProductReview.com.au and True Local, however for most industries, Google and Facebook provide the bulk of the review process. Also, the majority of users will have an existing account on these platforms so there is the least barrier of resistance to adding a review here.
Streamline your online reputation management with our dedicated packages and grow a loyal customer base, with the added bonus of improving your site's SEO.
Contact an experienced, digital marketing agency like e-CBD to discuss how we can start improving your online presence in search results!
We respectfully acknowledge the people of the Yugambeh language region, the traditional owners of the land on which we stand, and pay our respect to their elders past and present, and all Aboriginal and Torres Strait Islander Peoples who now live in the local area.